SERVICE · BUSINESS SYSTEMS CONSULTING
Businesses accumulate software the way garages accumulate tools: each bought to solve one problem at one moment, none planned as a whole. The problem is rarely the individual tools, it’s the seams between them and the knowledge that lives in one head. A real audit names those problems on paper and gives you a defensible plan you can take to the board. Sometimes the bottleneck turns out to be process or people rather than software, and we’ll say so directly.
Interviews with the people who actually use the system, a map of every system and integration and workaround, a data-flow trace of the processes that matter most, and a prioritised roadmap with a fixed-scope quote for each initiative. The plan is vendor-neutral: we hold no licence resale relationships, so if we name a tool it’s because it fits.
Not every engagement is a build. We advise a number of clients on specific deployments, working alongside their own teams and vendors. For Wesfarmers Health (WesHealth), one of Australia’s larger health, beauty and wellness groups, we consulted on their identity and security rollout: how to deploy Auth0 and Okta across the business and get it live. We also advised on their new multi-vendor Stripe connection, working directly with Okta and Stripe to design the solution and then deploy it.
You work with the engineer who writes the report, not a deck.
No, the report stands on its own.
We’ll tell you.