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SERVICE · CUSTOM CRM & ERP

Custom CRM and ERP for operations the platforms can’t model.

Salesforce, NetSuite and Dynamics are good software when your process matches their assumptions. When it doesn’t, you spend more time configuring around the platform than running the business, and the licence bill climbs every year.
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The case for custom

A platform charges to implement and then keeps charging per-seat licence fees, often into six figures a year. A system you own has no per-seat licence: the cost stops when the build does. Custom is worth it when your operation is shaped like your business and only your business, and the five-year numbers back it. If a configured platform fits, it usually wins on cost, and we’ll say so at discovery.

Own the core, integrate the rest

We build the core that has to fit and evolve with you (the customer, the job, the member, the claim) and integrate the specialist tools around it, so the core stays the single source of truth.

In production

For Media, Entertainment & Arts Alliance (MEAA), a long-term engagement, we built a custom membership system covering members, billing and reporting. For Claims Management Australia we built a multi-vendor claims platform with the liability logic and template library they work from. For Quickways, a construction firm we’ve worked with over time, we restructured the data behind their job-management system so cost allocation and reporting worked properly.

Custom CRM & ERP FAQs

  • What does it cost over five years?

    Discovery produces a five-year comparison against the platform option, so you decide on numbers.

  • What if Paladine disappears?

    Your software keeps running. It’s Symfony in your repository.

  • Will it integrate with our finance system?

    Yes, cleanly, without rebuilding your accounting.

GET STARTED

Let’s talk about the system your business actually needs.